Mollymook Cove Apartments

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Reviews of Mollymook Cove Apartments

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  Christine Mccorkindale Added April 29, 2018

  ★ ★ ★ ☆ ☆
  Have people forgotten the meaning of the word "hospitality"?
  
  I booked a 1 bedroom apartment and requested undercover parking. A friend of ours made an inquiry afterwards and they were quoted $100 cheaper than what we were quoted.
  
  I phoned the Mollymook Cove Apartments and asked the hosts why our room was worth more. The excuse was that we requested undercover parking. The women I spoke to advised me to cancel my booking as it was obvious I wasn't happy. I asked her if she could offer me a cheaper room and she told me no because the other rooms didn't have undercover parking.
  
  I didn't cancel the booking because I needed the undercover car park, no other apartments that I rang in Mollymook had undercover parking.
  
  We arrived at the Mollymook Cove Apartments and the first thing we noticed was that all but 2 rooms had undercover parking. The apartment they put us in was a 2 bedroom apartment with a nice view but they locked the second bedroom. The apartments were nice and clean and in a very good area but to have hosts lie and be rude to you from the start puts a real sour taste in my mouth.
  
  We wanted to have a nice stay while at Mollymook so nothing was said to the hosts until we left. The male host told me that I could have asked to have the second door unlocked, then the women told me that I paid for the number of people staying not the amount of rooms and that it was the executive apartment with an ocean view. I didn't ask for any of that. I just wanted a 1 bedroom apartment with undercover parking.
  
  I told them how rude it was for lying to us but no matter what I said they had a come back. There was no apology just more lies and excuses.
  
  During our visit to Mollymook I found a number of apartments with undercover parking so next time my husband and I visit beautiful Mollymook we will definitely be staying somewhere else.
  
  Also, be aware that the TV signal was really bad on some days.
  
  
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  Emma Burch Added February 13, 2018

  ★ ★ ★ ★ ★
  We have just come home from a 5 night stay at Mollymook Cove Apartments and cannot recommend it highly enough!
  We had never been to Mollymook before and weren't sure where to stay so rang several motels to get quotes and information before going ahead with a booking. The lady we spoke to on the phone at Mollymook Cove was wonderful. She was so helpful and was only to happy to answer all of my questions regarding their location and amenities etc.
  On arrival at the motel we were greeted by her husband who was just as lovely and knew a great deal about the area and the sights to see.
  We booked a 2 bedroom apartment which was spacious and well- appointed. I'm a bit of a clean freak and was extremely pleased with the cleanliness of the apartment. All of the beds were really comfortable and my husband and I have even decided to buy the same king bed for our house because we had such a great sleep in it!
  The location was perfect, literally across the road from the beach and the
  Mollymook Golf Club where we had a lovely dinner most nights we were there.
  We have already booked an apartment at Mollymook
  Cove again for this time next year and can't wait to go back.

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